Effective Date: April 28, 2026

Welcome to Daily Drop Off.

This Delivery Policy explains how deliveries are scheduled, processed, and completed for orders placed through our website or services.

By placing an order, you agree to this Delivery Policy.

1. Service Areas

We currently deliver only to selected service areas.

Delivery availability depends on:

Distance from store location
Driver availability
Product type
Weather conditions
Traffic conditions
Local regulations
Operational capacity

Service areas may be changed, expanded, reduced, or suspended at any time without notice.

2. Operating Hours

Our normal delivery hours are:

10:00 AM – 10:00 PM Daily

Orders placed near closing time may be delivered the next business day depending on workload and availability.

3. Delivery Times

Many orders may qualify for same-day delivery.

Estimated delivery times may vary depending on:

Order size
Product availability
Order volume
Traffic
Weather
Route efficiency
Verification requirements

All delivery times are estimates only and are not guaranteed.

4. Delivery Fees

Standard delivery fee:

$4.99

Free delivery may be available for qualifying orders of:

$35 or more

Promotional delivery offers may be modified or ended at any time.

5. Order Confirmation Before Delivery

Orders may remain Pending until:

Payment verification is completed
Inventory is confirmed
Address is reviewed
Age verification requirements are reviewed when applicable

Only approved orders proceed to dispatch.

6. Customer Availability at Delivery

The customer or authorized recipient should be available to receive the order.

If no one is available:

Driver may wait up to 15 minutes
Delivery may be marked failed
Order may be returned
A $9.99 failed delivery fee may apply or be deducted from eligible refunds
7. Incorrect Address

Customers must provide accurate delivery details.

Incorrect, incomplete, or inaccessible addresses may result in:

Delay
Cancellation
Redelivery fee of $4.99
Additional wait time charges where applicable
8. Contact During Delivery

Drivers or support staff may attempt to contact the customer by:

Phone call
SMS
Email (when available)

Failure to respond may delay or prevent delivery.

9. Age-Restricted Deliveries

Certain products may require delivery to a customer who is 21+.

Valid government-issued ID may be required at delivery.

If age verification cannot be completed:

Restricted products may be withheld
Delivery may be cancelled in whole or in part

We do not retain ID images unless legally required.

10. Weather / Safety Delays

We may delay, reschedule, or cancel deliveries due to:

Severe weather
Road closures
Safety risks
Driver emergencies
Unexpected operational disruptions

Customer safety and driver safety come first.

11. Delivery Completion

An order may be considered completed when:

Handed to customer or authorized recipient
Delivered according to approved delivery instructions where permitted

Responsibility for items transfers upon completed delivery.

12. Refused Orders

If a customer refuses an order after dispatch, fees or reduced refund amounts may apply depending on item type and incurred costs.

13. No Guarantee of Continuous Service

We do not guarantee uninterrupted delivery service, continuous availability, or same-day service in all cases.

14. Contact Support

Customer Support: Bsalh7380@gmail.com

15. Changes to This Policy

We may update this Delivery Policy at any time.

Updated versions become effective when posted on the website.